Vertu Hyundai Edinburgh West

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4.9/5 rating

Outstanding

- Based on 79 verified purchases in the last 3 months

Vertu Hyundai Edinburgh West Verified Purchases

99
Overall
Satisfaction
96
Would
Recommend
2,514
Total
Purchases

Total Active Purchases:

2514

(Verified: 2514)

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My experience at Vertu Hyundai Edinburgh West

Vertu Hyundai Edinburgh West were really straight forward to deal with! We were seen to by Scott Baillie and he was really friendly and helpful, answering all of our questions, allowing us time with the car and explaining all the details of the service plan, tyre and alloy cover etc.

I had a slight issue after collection with the car missing a wheel nut on the front right, but this was soundly dealt with by the Vertu Hyundai Edinburgh West servicing team. No other issues, and the car runs perfectly. All in all very pleased with the relatively easy process of purchasing the new car and part exchanging the old one.

Would recommend the dealership to friends/family

Mr Brody S
29/05/26
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Reviewed on JudgeService

Vertu Hyundai Edinburgh W...'s Reply

Hello Brody,

Thank you for taking the time to share your positive experience at Vertu Hyundai Edinburgh West! We're pleased to hear that Scott Baillie provided excellent service, answering all your questions and making the process smooth. We're also glad we could quickly resolve the issue with the wheel nut and are happy to hear that your new car is running perfectly.

Kind regards, Kerry.

29/05/26
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My experience at Vertu Hyundai Edinburgh West

I'd endorse Vertu Hyundai Edinburgh West because of the excellent Customer Service and support throughout my purchase. It is a big decision and at no point did I feel pressured. Dermot Murphy was the member of staff who I dealt with and he was really helpful and made the whole process stress free and enjoyable. Post sales support has also been great.

Miss Anne Humphreys
28/05/26
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Reviewed on JudgeService

Vertu Hyundai Edinburgh W...'s Reply

Hello Anne,

Thank you so much for taking the time to share your wonderful experience at Vertu Hyundai Edinburgh West! We're delighted to hear that Dermot Murphy provided you with a stress-free and enjoyable purchase process, and that our post-sales support has also met your expectations.

Kind regards, Kerry.

28/05/26
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My experience at Vertu Hyundai Edinburgh West

I would highly recommend Vertu Hyundai Edinburgh West to anyone looking for a new or used car. From the moment we arrived, the staff were welcoming, professional, and genuinely helpful throughout the entire process. We had been searching for a Tucson for some time and were delighted to find a low-mileage Hybrid Automatic within our budget. Dermot Murphy, in particular, was excellent to deal with — friendly, knowledgeable, and never pushy. He made the whole experience smooth, relaxed, and stress-free. The level of customer service we received was outstanding, and we left feeling confident and very happy with our purchase.

Anonymous
28/05/26
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Reviewed on JudgeService

Vertu Hyundai Edinburgh W...'s Reply

Hello,

We're delighted that you had a fantastic experience at Vertu Hyundai Edinburgh West! We're proud to have Dermot Murphy as part of our team, and it's great to hear that he played a significant role in making your car-buying journey smooth and enjoyable.

Kind regards, Kerry.

28/05/26
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My experience at Vertu Hyundai Edinburgh West

Vertu Hyundai Edinburgh West were helpful because Dermot was very helpful and informative throughout the process. He conducted himself in a highly professional manner and was a pleasure to deal with.

Mrs Sylwia Wojcik
27/05/26
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Reviewed on JudgeService

Vertu Hyundai Edinburgh W...'s Reply

Hello Sylwia,

We're happy you had such a positive experience at Vertu Hyundai Edinburgh West, particularly with Dermot's assistance. We appreciate your feedback on his professionalism and helpfulness, which is exactly the level of service we strive for.

Kind regards, Dawn.

27/05/26
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My experience at Vertu Hyundai Edinburgh West

I'd suggest Vertu Hyundai Edinburgh West to a friend because they were professional throughout the whole purchase process, kept me informed and didn’t pressurise me to buy additional products or services.

Mr F
27/05/26
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Reviewed on JudgeService

Vertu Hyundai Edinburgh W...'s Reply

Hello Mr F,

Thank you for taking the time to share your positive experience with us! We're so happy that our team at Vertu Hyundai Edinburgh West provided a hassle-free and respectful service throughout your purchase process, keeping you informed every step of the way.

Kind regards, Vertu Hyundai Edinburgh West. Danielle

27/05/26
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My experience at Vertu Hyundai Edinburgh West

My experience at Vertu Hyundai Edinburgh West was memorable. Craig was lovely and made me feel comfortable in the test drive when I was nervous and ensured I was ready to go before leaving with the car on pick up.

Miss Kaila Johnston
26/05/26
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Reviewed on JudgeService

Vertu Hyundai Edinburgh W...'s Reply

Hello Kaila,

Thank you for taking the time to share your positive experience with us! We're so happy to hear that Craig made a great impression and helped make your test drive and purchase process smooth and enjoyable.

Kind regards, Vertu Hyundai Edinburgh West. Danielle

26/05/26

Contact

0330 096 0569

Location

Hyundai Dealer, Car Dealer, Chauffeur Service, and Used Car Dealer in Lothian, UK

390 Calder Rd, Edinburgh,

Lothian,

EH11 4AS, UK

Hours

Closed


Sunday

Closed

Monday

9:00am - 6:30pm

Tuesday

9:00am - 6:30pm

Wednesday

9:00am - 6:30pm

Thursday

9:00am - 6:30pm

Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm